Prospect Partners teamed with management to recapitalize Customer Contact Services, (“CCS”) in January 2023. CCS is a leading provider of technology-enabled outsourced virtual receptionist and inbound communication customer service solutions. The company serves customers across a diverse set of industries, including healthcare, automotive service, residential home services, property management, and legal, among others.
| Website: | https://www.yourccsteam.com/ |
| Prospect Team: | Erik Maurer, Colin O'Donnell, Kyle Slovis |
| Transaction Type: | Recapitalization |
| Growth Strategy: | Platform Build Up |
| Investment Date: | January 2023 |
| Industry: | Business Process Outsourcing (BPO) |
| Sector: | Specialty Services (B2B) |
| Status: | Active |
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